mcm88 Privacy Policy

This privacy policy applies to all users of the mcm88 platform's services. When you use the mcm88 website or mobile version, create an account, make a deposit or withdrawal, or contact us, you voluntarily provide certain personal information. This policy has been created to give you a clear understanding of how that information is protected and used.

mcm88 is committed to ensuring a safe and reliable online gaming environment for users in Bangladesh. We protect your information using SSL encryption and modern security technology, and we do not share it with any unauthorized third parties.

1 What Information We Collect

mcm88 may collect the following types of information for the purpose of providing its services:

a) Information You Provide Directly

• Name, date of birth, and age verification details
• Email address and mobile number
• Username and password (stored in encrypted form)
• Payment details — such as bKash, Nagad, Rocket, or Upay numbers, or bank account information
• Documents required for identity verification (copy of national ID card or passport)
• Messages or complaints you submit when contacting the support team

b) Automatically Collected Information

• IP address and browser type
• Device type, operating system, and screen resolution
• Visit times, page view history, and click patterns on the site
• Information collected through cookies and similar tracking technologies
• Login and logout times and session duration

2 Purpose of Using Information

mcm88 uses the collected information for the following legitimate purposes:

• Account Management: To create, verify, and secure your account
• Payment Processing: To successfully complete deposits and withdrawals
• Age & Identity Verification: To ensure services are provided only to those aged 21 or above
• Fraud Prevention: To detect unauthorized access and suspicious transactions
• Service Improvement: To enhance platform functionality and user experience
• Customer Support: To resolve your complaints and questions quickly and effectively
• Responsible Gaming: To identify problematic gaming behavior and provide necessary assistance
• Legal Compliance: To comply with applicable laws and regulations

3 Cookie Policy

Cookies are small data files stored on your device that are used for the smooth functioning of the mcm88 platform. We use the following types of cookies:

• Essential Cookies: For login sessions and security — the site will not work properly without these
• Functionality Cookies: To remember your preferences and settings
• Analytics Cookies: To understand site usage patterns, which helps improve the platform

You can manage cookies in your browser settings. However, disabling certain cookies may limit the functionality of the site.

4 Information Sharing & Disclosure

mcm88 is very careful about keeping your information confidential. However, in specific circumstances, information may be shared with third parties on a limited basis:

Legitimate reasons for disclosing information:

• Payment Processors: bKash, Nagad, Rocket, Upay, and related banking institutions — only as needed to complete transactions
• Technology Partners: Service providers required for platform security and functionality, who are bound by confidentiality agreements
• Legal Authorities: In accordance with applicable law, upon court order or lawful authority request
• Fraud Prevention: When required to assist in investigating serious fraud or criminal activity

5 Data Security Methods

mcm88 takes industry-standard technical and organizational measures to ensure the security of your information:

• SSL Encryption: All data transmission between your browser and our servers is encrypted using SSL/TLS protocol
• Password Hashing: Your password is never stored in plain form — only an encrypted version is kept
• Access Control: Only authorized staff can access your information, and only as needed
• Firewall & Security Monitoring: 24/7 server security monitoring is active
• Regular Audits: Security measures are regularly reviewed and updated
• Two-Factor Verification: An additional verification layer to prevent unauthorized access to your account

However, data transmission over the internet is not entirely risk-free. We strive to ensure the highest level of protection, but guaranteeing 100% security is not possible — as is the case with any internet-based service.

6 Data Retention Period

mcm88 retains your personal information for as long as it is necessary to provide services or meet legal obligations. Specifically:

• Active Accounts: Complete information is retained while the account is active
• After Account Closure: Certain information may be retained for a specified period as required by law
• Financial Transaction Records: Retained for the long term in accordance with financial regulations
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies remain active for a set period

After the necessary period, your information is securely deleted or anonymized.

7 Your Rights

As a mcm88 user, you have the following rights over your own information:

• Right to Access: You can find out what information we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete information
• Right to Erasure: Subject to certain conditions, you can request deletion of your personal information
• Right to Restrict Processing: In certain circumstances, you can request that processing of your information be limited
• Right to Data Portability: You can request your information in a structured, readable format
• Right to Complain: You can raise a complaint about our privacy policy

8 Protection of Minors' Information

mcm88 is strictly for those aged 21 or above only. We do not knowingly collect or store personal information from anyone under the age of 21.

If it comes to our attention that a minor has created an account, we will immediately close that account and delete all associated information. If parents or guardians suspect that their child has registered on our platform, please contact [email protected] immediately.

9 Policy Changes & Updates

mcm88 may update this privacy policy from time to time. If changes are made:

• The "Last Updated" date at the top of the page will change
• For significant changes, you will be notified by email or through a notification on the platform
• Continuing to use the site after changes are made will be considered as your agreement to the new policy

You are advised to review this page regularly so that you stay updated on the latest policy.

10 Third-Party Links & Services

The mcm88 platform may sometimes have integrations with third-party services — such as payment gateways. These third parties have their own privacy policies. mcm88 is not responsible for the privacy practices of these external services.

You are advised to read the privacy policy of any third-party service before using it.

11 Responsible Gaming & Information

mcm88 believes in responsible gaming. Information about your gaming behavior — such as deposit and withdrawal patterns and game session duration — is used solely to provide you with a safe and healthy gaming experience.

If we identify potentially problematic gaming behavior, we may contact you to offer necessary assistance or the option to set limits. This information will not be used against you — rather, it is for your protection.

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. The mcm88 support team is available 24/7 — in both Bengali and English.

• Email: [email protected]
• Live Chat: Speak with us directly through the live chat option on the site

We promise to respond to any privacy-related request from you as quickly as possible.